Managed
IT Services

We deliver outsourced IT services that combine strategic expertise with hands-on support, giving you complete peace of mind that every aspect of your technology is covered.

More InfoGet in touch

What’s included in our
Managed IT Service

24/7 IT Helpdesk

Personalised support from real people, exactly when you need it.

Proactive Monitoring

Identifying and resolving issues before they impact productivity.

Cloud Management

Azure, Microsoft 365 & hybrid cloud expertise tailored to your setup.

Cyber Security Services

Endpoint protection, patching, vulnerability scanning, and policy enforcement.

Infrastructure Management

Servers, networks, storage and connectivity – managed and optimised.

Strategic IT Roadmaps

Turning your IT from a cost centre into a driver for growth and innovation.

User & Device Management

Secure onboarding, provisioning, and lifecycle management.

Backup & Business Continuity

Robust data protection and backup recovery plans put in place.

Tailored for every organisation

Our clients range from SMEs to large multi-site organisations. Whether you’re looking to augment your internal IT team or completely outsource your IT function, FUTERA builds the right model for your goals, budget and culture.

We can:
  • Act as your fully managed IT department, or
  • Provide co-managed IT support alongside your existing in-house resources.

Either way, you receive the same high standards of quality, transparency, and accountability.

Let Us Help

trust & expertise

Technology moves fast, but when your IT is managed by the right people, everything runs smoothly. At FUTERA, we deliver outsourced IT services that combine strategic expertise with hands-on support, giving you complete peace of mind that every aspect of your technology is covered. We don’t believe in a one size fits all approach. Whether you want to fully outsource your IT or need targeted support for specific functions, our service is built around your organisation. It is flexible, proactive, and always focused on long-term value.

Why outsource it with futera?

Access to technical expertise

Our specialists bring years of experience across cloud, networking, security, and user support, so you can focus on running your business while we handle the complexity.

costs and scalable service

Outsourcing with FUTERA means a transparent pricing model that scales seamlessly and efficiently with your organisation. As your needs evolve, your service evolves with you.

Seamless integration

We work as an extension of your team, aligning our systems, communication and service levels with yours. From onboarding and monitoring, to reporting, you will experience consistency across every touchpoint.

Delivering Complete IT Support, Without Compromise

24/7 Monitoring, Management & Security

Continuous oversight of network infrastructure, including routers, switches, wireless access points, and endpoint devices, with proactive threat detection and response

Microsoft 365 Administration

Comprehensive support for user management, SharePoint, Teams, and backup solutions, aligned with best practices

Onboarding & Offboarding

Streamlined processes for access control, device provisioning, and secure data handling, ensuring compliance with ISO best practices.

Onsite & Remote Support

Whether at the end of a phone, through the submission of a ticket, or in person, FUTERA delivers friendly, personable support, ensuring your business functions optimally.

Security & Compliance

Deployment of AV, web/mail filtering, cloud backups, phishing simulations, and cyber awareness training to support ISO and Cyber Essentials standards and security best practice compliance

Governance & Communication

Weekly and monthly operational updates and quarterly business reviews to ensure alignment with your evolving business needs

Proactive Monitoring

Using FUTERA Flow, we automate tasks like patching, storage management, and ticket handling. This ensures faster resolutions, increased security, and more efficient support

Enhanced Security

We provide robust protection against ever-evolving cyber threats, ensuring your systems stay one step ahead of hackers and malicious attacks

Data Backups You Can Rely On

Our comprehensive managed backup service covers everything from physical servers to VMs, individual desktops, and M365 accounts. You are protected against critical issues and ransomware with immutable backup copies, no matter where your data sits

Comprehensive Licensing Management

From 365 to third-party applications, we handle renewals and issues, acting as your first port of call with vendors

A Personal Touch

We don’t treat you like a number. Our dedicated team takes the time to understand your business and deliver the very best advice and support

What sets us apart

Specialist expertise, not just coverage
Every area of IT is handled by people who live and breathe their discipline.

Proactive not reactive
We don’t wait for things to go wrong. We plan, monitor and optimise continually.

People-first service
We combine technical skill with a focus on clarity, responsiveness, and genuine care.

Part of your team
Our clients often say they forget we’re external, and that’s exactly how it should be.

Let Us Help

Ready to talk?

If you’re looking for an IT partner who will treat your business as their own, let’s start a conversation. Schedule a call to explore how our outsourced IT services can bring stability, efficiency and confidence to your technology environment.

Let Us Help

OUR REVIEWS

Trusted by businesses across the UK

“
Bruno CarvalhoGroup I.T. Manager

“What truly sets FUTERA apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.”

“
Yen LuongBusiness Manager

“I recently had the pleasure of partnering with FUTERA and the experience exceeded expectations. From the outset, the level of professionalism and dedication to client satisfaction was evident. What truly sets FUTERA apart was their commitment to going above and beyond!”

“
Dale GrimesManager

“Paul M consistently delivers a 5-star service when servicing our scanner. He not only ensures everything runs smoothly but also provides valuable advice on maintaining the equipment for optimal performance. His professionalism and expertise are greatly appreciated.”

“
Steve GwilliamBusiness Owner

“FUTERA’s service from start to finish was impeccable, they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out. I managed to get it all configured to our Active Directory without any issues. Keep up the good work!”

“
MedtronicI.T. Manager

“From the first contact, a number of years ago through to now, the service we’ve received from FUTERA has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.”

“
MOD PartnerI.T. Supplier Manager

“FUTERA took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation!”

“
Nuffield HealthI.T. Director

“We have worked with FUTERA over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to FUTERA and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.”

“
Clifford FernandesSchool I.T. Director

“I’m so impressed with the features, quality and cost of my new print solution for my school. Just loving the new features in papercut, full support for office 365 and all the booklet features. The installation was so smooth. Colin took care of everything for me, he helped me plan out a great solution, had his team install them all and even provided a team of trainers for my staff. I’ve got the best print solution now!”

“
Lynne ScarfeMedical Centre

“FUTERA installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.”

“
Level DistortionManager

“I have been dealing with FUTERA for many years now and have taken them from company to company with me, I trust them to tell me the best solution for the current scenario, explaining all the relevant pro’s & con’s along the way. I have dealt with delivery drivers, installation engineer’s and account managers (to name a few) and they are all very courteous, knowledgeable, friendly, professional and VERY willing to help.”

“
Rebecca Slattery-KavanaghManager

“FUTERA made the process of converting to a managed print service unbelievably painless and smooth. Meetings were concise and as brief as needed, communication excellent, potential cost and time savings to the practice significant and everything was extremely professional. On the two days where old printers were disconnected and new printers installed everything went extremely smoothly.”

“
Laurence DuffellSt Wilfrid’s Hospice - IT

“St Wilfrid’s Hospice, Chichester and FUTERA have worked very hard to provide the Hospice with a first class output solution. The mix of quality reprographics machines such as the Konica Minolta Bizhub C368 combined with the HP PageWide E58650 range and in conjunction with PaperCut is the perfect solution. Costs effectiveness with quality and security.”

“
Anita ChewWard Manager

“Paul N came to fix our printer. He was friendly and approachable. He listened to my explanation and explained what to look for if it happens again. He also popped in unexpectedly while he was in the hospital working in a different department, just to check everything was still OK. Great service.”