sustainability in channel services

Sustainability is now a critical part of how technology providers operate. Customers, suppliers and stakeholders expect channel businesses to demonstrate responsible practices across their entire supply chain, from manufacturing and deployment to ongoing service and logistics.

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Responsible services that support your environmental and supply chain commitments

As environmental reporting becomes more important in tender responses and partner frameworks, choosing the right service partner makes a measurable difference. FUTERA brings sustainability into every stage of our channel operations. From energy efficient hardware preparation to low impact logistics and extended device lifecycles, we help partners reduce carbon footprint, minimise waste and meet the expectations of modern procurement teams.

a responsible future

A service model designed for lower environmental impact

We operate with sustainability at the centre of our engineering and logistics processes. Our approach reduces unnecessary travel, improves resource efficiency and promotes longer, more responsible use of technology.

Regionally based engineers to reduce road time

Instead of routing engineers from central hubs, we operate a nationwide network of regionally positioned teams. This significantly reduces travel distance, cuts fuel usage and supports faster response times.

Consolidated logistics and intelligent routing

Our logistics planning reduces unnecessary courier journeys through consolidated deliveries and structured scheduling. This approach not only minimises emissions, it also increases efficiency for channel partners.

PDI processes aligned with responsible resource use

Devices are prepared and tested centrally, preventing wasteful onsite rework. Equipment arrives deployment ready, reducing time on customer sites and lowering the carbon impact of project delivery.

Extended device lifecycles through quality servicing

We provide maintenance that prolongs the life of print devices, scanners, large format equipment and computing hardware. Extending device lifecycle has one of the biggest positive impacts on carbon reduction.

Support for mixed estates to reduce waste

Maintaining devices from multiple brands means channel partners don’t need to replace entire fleets, preventing unnecessary disposal and promoting a more circular, sustainable approach to technology management.

Supporting your ESG and supply chain commitments

With sustainability now central to procurement decisions, channel partners increasingly need to demonstrate.

Key ESG and sustainability requirements:
  • Reduced emissions across their service delivery
  • Evidence of responsible logistics
  • Support for supply chain carbon reduction
  • Strong waste reduction and device lifecycle strategies
  • Environmental alignment with their own suppliers and partners

FUTERA strengthens your position by delivering services that align with these expectations and support your ESG reporting. Working with us helps you show measur

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An environmentally conscious partner with service at its core

As an employee owned UK business, FUTERA is committed to responsible operations. Our teams understand the importance of sustainability not only for compliance, but for the long term health of the industry and the planet. We continuously refine our processes to support channel partners who want to deliver exceptional service with reduced environmental impact.

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Your customers expect responsible, low impact service delivery.

Talk to FUTERA today and discover how our sustainable channel operations can support your ESG goals and enhance your supply chain credentials.

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Our Latest Reviews

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Bruno CarvalhoGroup I.T. Manager

“What truly sets FUTERA apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.”

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Yen LuongBusiness Manager

“I recently had the pleasure of partnering with FUTERA and the experience exceeded expectations. From the outset, the level of professionalism and dedication to client satisfaction was evident. What truly sets FUTERA apart was their commitment to going above and beyond!”

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Steve GwilliamBusiness Owner

“FUTERA’s service from start to finish was impeccable, they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out. I managed to get it all configured to our Active Directory without any issues. Keep up the good work!”

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MedtronicI.T. Manager

“From the first contact, a number of years ago through to now, the service we’ve received from FUTERA has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.”

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MOD PartnerI.T. Supplier Manager

“FUTERA took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation!”

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Nuffield HealthI.T. Director

“We have worked with FUTERA over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to FUTERA and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.”

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Clifford FernandesSchool I.T. Director

“I’m so impressed with the features, quality and cost of my new print solution for my school. Just loving the new features in papercut, full support for office 365 and all the booklet features. The installation was so smooth. Colin took care of everything for me, he helped me plan out a great solution, had his team install them all and even provided a team of trainers for my staff. I’ve got the best print solution now!”

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Lynne ScarfeMedical Centre

“FUTERA installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.”

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Level DistortionManager

“I have been dealing with FUTERA for many years now and have taken them from company to company with me, I trust them to tell me the best solution for the current scenario, explaining all the relevant pro’s & con’s along the way. I have dealt with delivery drivers, installation engineer’s and account managers (to name a few) and they are all very courteous, knowledgeable, friendly, professional and VERY willing to help.”

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Rebecca Slattery-KavanaghManager

“FUTERA made the process of converting to a managed print service unbelievably painless and smooth. Meetings were concise and as brief as needed, communication excellent, potential cost and time savings to the practice significant and everything was extremely professional. On the two days where old printers were disconnected and new printers installed everything went extremely smoothly.”

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Laurence DuffellSt Wilfrid’s Hospice - IT

“St Wilfrid’s Hospice, Chichester and FUTERA have worked very hard to provide the Hospice with a first class output solution. The mix of quality reprographics machines such as the Konica Minolta Bizhub C368 combined with the HP PageWide E58650 range and in conjunction with PaperCut is the perfect solution. Costs effectiveness with quality and security.”

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Dale GrimesManager

“Paul M consistently delivers a 5-star service when servicing our scanner. He not only ensures everything runs smoothly but also provides valuable advice on maintaining the equipment for optimal performance. His professionalism and expertise are greatly appreciated.”

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Anita ChewWard Manager

“Paul N came to fix our printer. He was friendly and approachable. He listened to my explanation and explained what to look for if it happens again. He also popped in unexpectedly while he was in the hospital working in a different department, just to check everything was still OK. Great service.”