Flexible Services to
Support You

Channel focussed businesses work in an environment where customer expectations are high, project timelines are tight and service coverage is critical.

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Flexible support when demand, complexity or scale exceeds internal resource

Workloads can fluctuate, teams can become stretched and opportunities can arise faster than recruitment or internal capacity can keep up. This is where FUTERA becomes the partner you rely on. Businesses turn to FUTERA when they need additional capability, wider coverage or specialist knowledge delivered with the care and consistency their customers expect. We strengthen your service delivery from behind the scenes, helping you maintain performance and protect your brand.

Large scale deployments that demand extra hands

National rollouts, multi-site refresh projects and complex upgrades require experience, manpower and precise planning.

Our teams provide the extra strength needed for PDI, staging, delivery and on-site deployment, ensuring your project stays on schedule and reflects well on your organisation.

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Unexpected service gaps

Changes in staff, periods of leave, seasonal demand or sudden increases in project activity can create pressure. FUTERA steps in quickly, acting as a seamless extension of your operation so your customers experience no disruption.

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When recruitment is difficult or slow

The market for skilled engineers is challenging, and not every business can scale its team at the pace required. With FUTERA, you gain immediate access to trained professionals without the time and cost of hiring.

Growth beyond your current capacity

If your business wins larger accounts or expands into new sectors, your internal team may not be ready to support that growth alone. We provide the resource, skills and national reach to help you scale confidently.

Specialist expertise not available in house

We support printers, multifunction devices, scanning systems, large format equipment and plotting devices. Whether you need niche technical knowledge or broad support across mixed estates, our engineers and technicians deliver.

White label support that protects your brand

Every service we deliver is under your name. We represent your business with professionalism, consistency and reliability from first contact to final sign off.

When you need support that is fast, flexible and dependable, FUTERA gives your business the capacity to deliver more without compromise.

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Strengthen your service delivery

Talk to FUTERA today and discover how our channel support services can fill capacity gaps, support growth and help you deliver projects with confidence.

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OUR REVIEWS

Trusted by businesses across the UK

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Bruno CarvalhoGroup I.T. Manager

“What truly sets FUTERA apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.”

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Yen LuongBusiness Manager

“I recently had the pleasure of partnering with FUTERA and the experience exceeded expectations. From the outset, the level of professionalism and dedication to client satisfaction was evident. What truly sets FUTERA apart was their commitment to going above and beyond!”

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Dale GrimesManager

“Paul M consistently delivers a 5-star service when servicing our scanner. He not only ensures everything runs smoothly but also provides valuable advice on maintaining the equipment for optimal performance. His professionalism and expertise are greatly appreciated.”

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Steve GwilliamBusiness Owner

“FUTERA’s service from start to finish was impeccable, they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out. I managed to get it all configured to our Active Directory without any issues. Keep up the good work!”

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MedtronicI.T. Manager

“From the first contact, a number of years ago through to now, the service we’ve received from FUTERA has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.”

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MOD PartnerI.T. Supplier Manager

“FUTERA took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation!”

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Nuffield HealthI.T. Director

“We have worked with FUTERA over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to FUTERA and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.”

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Clifford FernandesSchool I.T. Director

“I’m so impressed with the features, quality and cost of my new print solution for my school. Just loving the new features in papercut, full support for office 365 and all the booklet features. The installation was so smooth. Colin took care of everything for me, he helped me plan out a great solution, had his team install them all and even provided a team of trainers for my staff. I’ve got the best print solution now!”

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Lynne ScarfeMedical Centre

“FUTERA installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.”

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Level DistortionManager

“I have been dealing with FUTERA for many years now and have taken them from company to company with me, I trust them to tell me the best solution for the current scenario, explaining all the relevant pro’s & con’s along the way. I have dealt with delivery drivers, installation engineer’s and account managers (to name a few) and they are all very courteous, knowledgeable, friendly, professional and VERY willing to help.”

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Rebecca Slattery-KavanaghManager

“FUTERA made the process of converting to a managed print service unbelievably painless and smooth. Meetings were concise and as brief as needed, communication excellent, potential cost and time savings to the practice significant and everything was extremely professional. On the two days where old printers were disconnected and new printers installed everything went extremely smoothly.”

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Laurence DuffellSt Wilfrid’s Hospice - IT

“St Wilfrid’s Hospice, Chichester and FUTERA have worked very hard to provide the Hospice with a first class output solution. The mix of quality reprographics machines such as the Konica Minolta Bizhub C368 combined with the HP PageWide E58650 range and in conjunction with PaperCut is the perfect solution. Costs effectiveness with quality and security.”

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Anita ChewWard Manager

“Paul N came to fix our printer. He was friendly and approachable. He listened to my explanation and explained what to look for if it happens again. He also popped in unexpectedly while he was in the hospital working in a different department, just to check everything was still OK. Great service.”