Channel Services

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The trusted service engine behind leading technology brands

FUTERA provides one of the most comprehensive channel service operations in the UK. We support manufacturers, distributors and technology providers with the people, capability and national coverage needed to deliver world class deployments and ongoing service under their own brand.

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national channel partner support across the UK

Built on decades of service heritage, a national engineering footprint and a strong PDI and logistics infrastructure, FUTERA helps channel partners deliver at scale, expand confidently and maintain exceptional service levels even during peaks in demand.

Whether you need assistance for a major national rollout, additional capacity to protect service commitments or a trusted partner to represent your brand onsite, FUTERA delivers consistent and reliable support across the UK.

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Protect your data and keep your business moving

Speak to FUTERA today and discover how intelligent backup solutions can secure your documents, reduce risk and support a modern flexible workforce.

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OUR REVIEWS

Trusted by businesses across the UK

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Bruno CarvalhoGroup I.T. Manager

“What truly sets FUTERA apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.”

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Yen LuongBusiness Manager

“I recently had the pleasure of partnering with FUTERA and the experience exceeded expectations. From the outset, the level of professionalism and dedication to client satisfaction was evident. What truly sets FUTERA apart was their commitment to going above and beyond!”

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Steve GwilliamBusiness Owner

“FUTERA’s service from start to finish was impeccable, they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out. I managed to get it all configured to our Active Directory without any issues. Keep up the good work!”

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MedtronicI.T. Manager

“From the first contact, a number of years ago through to now, the service we’ve received from FUTERA has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.”

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MOD PartnerI.T. Supplier Manager

“FUTERA took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation!”

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Nuffield HealthI.T. Director

“We have worked with FUTERA over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to FUTERA and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.”

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Clifford FernandesSchool I.T. Director

“I’m so impressed with the features, quality and cost of my new print solution for my school. Just loving the new features in papercut, full support for office 365 and all the booklet features. The installation was so smooth. Colin took care of everything for me, he helped me plan out a great solution, had his team install them all and even provided a team of trainers for my staff. I’ve got the best print solution now!”

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Lynne ScarfeMedical Centre

“FUTERA installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.”

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Level DistortionManager

“I have been dealing with FUTERA for many years now and have taken them from company to company with me, I trust them to tell me the best solution for the current scenario, explaining all the relevant pro’s & con’s along the way. I have dealt with delivery drivers, installation engineer’s and account managers (to name a few) and they are all very courteous, knowledgeable, friendly, professional and VERY willing to help.”

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Rebecca Slattery-KavanaghManager

“FUTERA made the process of converting to a managed print service unbelievably painless and smooth. Meetings were concise and as brief as needed, communication excellent, potential cost and time savings to the practice significant and everything was extremely professional. On the two days where old printers were disconnected and new printers installed everything went extremely smoothly.”

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Laurence DuffellSt Wilfrid’s Hospice - IT

“St Wilfrid’s Hospice, Chichester and FUTERA have worked very hard to provide the Hospice with a first class output solution. The mix of quality reprographics machines such as the Konica Minolta Bizhub C368 combined with the HP PageWide E58650 range and in conjunction with PaperCut is the perfect solution. Costs effectiveness with quality and security.”