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customer reviews
What our customers say about us
real feedback from businesses
we help every day
For us, technology isn’t simply about fixing problems or keeping systems running; it’s about giving our customers the confidence that they have a partner they can rely on.
Our clients consistently highlight our flexibility, speed, and commitment to going above and beyond. Whether it’s solving a complex challenge, responding quickly when support is needed, or acting as an extension of their team, we’re proud to be recognised for making their lives easier.
But don’t just take our word for it — here’s what our customers have to say about working with FUTERA.
We are the First Choice Partner for businesses
Finance
Target Professional Services
“What truly sets FUTERA apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.”
Defence
Cobham Wimborne
“Our experience with FUTERA has been outstanding. Their customer support team is responsive and knowledgeable ensuring any issue is resolved swiftly and effectively. Whenever assistance is required its their dedication to quality truly sets them apart.“
Education
Great Walstead School
“Highly recommend FUTERA for their outstanding service. They’ve delivered a reliable managed print service to our school, with superb communication, delivery and aftercare. Our account manager has gone above and beyond to provide support, and the expertise and professionalism produced a well-executed project – thank you FUTERA!”
Medical
NHS Medical Centre
“FUTERA installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.”
Construction
Fuerst
“I recently partnered with FUTERA and the experience exceeded expectations! From the outset, the professionalism and dedication to client satisfaction was clear. A special thanks to Tom P. for his proactive approach and excellent communication. Nick and the IT team have also been fantastic, providing great support whenever needed! I’d highly recommend FUTERA – the service has been outstanding.”
Maintenance
Smyth & Byford
“Their service from start to finish was impeccable; they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out I managed to get it all configured to our Active Directory without any issues.”
Customer Review – Medical
”"From the first contact a number of years ago through to now, the service we’ve received from FUTERA has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too."
I.T. DirectorMedtronic
Medtronic is a global healthcare solutions company operating in approximately 160 countries. They are committed to improving lives through our medical technologies, services, and solutions.
Customer Review – Defence
”"FUTERA took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation."
Operations DirectorQinetiQ
QinetiQ is a global defence and security company that provides science, engineering, and technology services, including testing and evaluation capabilities, to government and commercial clients.
Customer Review – Healthcare
”"We have worked with FUTERA over the last 8 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to FUTERA and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services."
DirectorNuffield Health
Nuffield Health is the UK’s largest healthcare charity, operating hospitals, medical clinics, fitness & wellbeing gyms and diagnostic services. Their aim is to build a healthier nation by combining prevention, treatment, and recovery in one connected approach.
”"If I was to recommend FUTERA, the number one thing I would say is flexibility. The second thing would be speed and responsiveness, and the third one would be just very easy to deal with!"
General ManagerMidwich
Midwich Group plc is a UK-based global specialist technology distributor.