PDI &
Installation
Our PDI and Installation service ensures every device is custom-configured, quality checked, professionally delivered and installed onsite by our accredited team.
Pre-Delivery Inspection
PDI (Pre-Delivery Inspection) is a critical part of the technology deployment process. It ensures every device is configured, tested, and ready for immediate use from the moment it’s installed at your customer’s location.
Whether you’re rolling out new equipment or replacing legacy infrastructure, PDI helps prevent problems before they arise – reducing downtime, minimising disruption, and saving time onsite.
Our UK Service Centre
Purpose-Built for Secure, Efficient Device Handling
Our dedicated PDI centre, located in our UK Service Centre, has been purpose-built to support the evolving needs of modern businesses. Designed with efficiency, security and flexibility in mind, it gives us full control over every stage of the process.
Security is a top priority. The centre is access-controlled, monitored by 24/7 CCTV, alarmed and comprehensively insured. Providing peace of mind for even the most security-conscious clients.
We’re equipped to receive palletised deliveries directly from manufacturers, distributors or your own logistics network. From there, every device is carefully handled, tracked, and prepared by our experienced team, following a proven workflow that ensures consistent, high-quality results.
What’s Involved
Comprehensive Expertise, One Team
No two businesses are the same, which is why our PDI service is fully customisable.
We manage the process from start to finish — from unpacking and assembly to testing and preparation — whether you’re deploying laptops, desktops, printers, multifunctional devices or networking equipment. Our team configures each device to integrate seamlessly with your environment.
Services include:
- Operating system installation
- Custom software imaging
- Domain integration
- BIOS configuration
- User profile setup
- Asset tagging and labelling
- QA testing
This approach reduces your internal workload, minimises time spent onsite, and ensures a smooth handover to end users.
Delivery
Secure, Professional Technology Delivery Nationwide
Once your devices are prepared, we make sure they get to where they need to be — safely, securely and on time. Whether they’ve been processed in our PDI facility or by another provider, our dedicated technology delivery service ensures goods are professionally packaged, securely transported and fully insured.
Unlike larger logistics firms, we provide a more personal service. Our uniformed nationwide delivery teams are courteous, professional, and committed to protecting your brand and your reputation. We treat your customers as if they were our own.
For larger projects, we can coordinate multiple delivery teams to support same-day, multi-site rollouts — helping you meet deadlines with minimal disruption.
Installation
Flexible, End-to-End Technology Services
Every organisation has unique needs when it comes to deploying new technology.
That’s why our installation service is fully adaptable — from simple plug-and-play setups to full-scale rollouts involving staging, networking and user onboarding. We support installations across a wide range of technologies and can manage the process end-to-end, or work in collaboration with your internal teams.
For more complex requirements, our Professional Services team is available to carry out advanced installations — with the level of technical knowledge and attention to detail you’d expect from trained experts.
Project Installations
Seamless, Scalable Installations for Multi-Site Projects
For multi-site or large-scale projects, we can deploy multiple installation teams to ensure devices are up and running quickly and efficiently. Combined with our PDI services, we create a seamless process that reduces risk and accelerates your timeline.
We can also manage onsite staging areas, work closely with your internal or external IT teams, and provide real-time progress updates throughout the installation day — keeping you informed at every step.
Device Removal
Secure Device Removal & Recycling
Our support doesn’t end when the new kit goes in. If you have legacy equipment that needs to be decommissioned, we can manage the full process:
Our Process:
- Safe removal from site
- Secure transportation back to our facility
- Certified data erasure
- Environmentally responsible recycling
We ensure compliance with data protection legislation and sustainability standards, giving you a clean, compliant handover.
Purpose-Built Storage for Your Technology Needs
White-label PDI for Channel Partners
If you’re a channel partner, we can deliver fully outsourced, white-labelled PDI on your behalf — helping you scale your services, protect your margins, and meet customer demand without needing to invest in your own infrastructure. Whether you need us to act as an extension of your team or deliver under your brand, we provide the same high standard of precision, care and quality you’d expect from your own people.
Benefits for channel partners:
- Operate under your name and brand
- No need to invest in your own facility or team
- Scalable to meet the size and speed of any deal
- Fast, reliable turnaround
- Seamless customer experience from start to finish
"We’re not just a building – we’re a high-tech facility built for technology!"
Empowering Your Business to Win, Deliver, and Grow.
FUTERA gives you the people, processes and infrastructure to win more business, deliver more value, and grow with confidence.
Let’s handle it
Talk to us about your next deployment.
From device prep and QA, to delivery and onsite installation — we take the pressure off your team and ensure your tech lands ready to go.
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