Managed Print Services That Actually Deliver

Reliable support, proactive management and the flexibility to improve or take over your existing print environment.

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A Reliable Managed Print Partner

Supporting organisations when print services need to change

Many businesses begin reviewing their print provider when service levels decline or existing contracts come to an end. When devices become unreliable, internal teams are often left dealing with issues that slow down daily operations.

FUTERA makes the transition straightforward. We can take over support for existing devices, maintain your current fleet or introduce new equipment where needed, ensuring your print environment remains reliable, efficient and fully supported.

About FUTERA

Why Choose FUTERA

If you are reviewing your current print provider or looking for a dependable alternative, FUTERA is ready to help. We support organisations across the UK with reliable managed print services that keep devices running smoothly and minimise disruption.

Whether you are transitioning from an existing supplier or simply looking for a better level of service, our team ensures your print environment stays efficient, supported and easy to manage.

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Service You Can Rely On

FUTERA supports thousands of businesses with reliable, high quality managed print services. From day to day support to full fleet management, we deliver consistent service you can depend on.

Nationwide Response

Our network of engineers and technicians provides full UK coverage, with rapid response when you need it. Whether you operate from one site or many, support is always within reach.

35+ Years Experience

With decades of experience across managed print and IT services, FUTERA understands how your devices connect into your wider infrastructure, helping you reduce risk and improve performance.

Flexible Finance Options

We monitor your print environment to prevent issues before they impact your business. Flexible finance options allow you to structure your solution in a way that works for your organisation.
Hardware
partners

Photocopier Leasing

Reduce Print Hardware Costs with Flexible Photocopier Leasing

FUTERA makes photocopier leasing simple, flexible, and cost-effective for businesses of all sizes. We take the time to understand how your team works, recommending the right devices to match your usage, volume, and budget.

From installation to ongoing support and maintenance, our managed service ensures your equipment stays reliable and efficient. With predictable monthly costs and expert guidance every step of the way, FUTERA helps you streamline printing while reducing hassle and overhead.

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Our Service Performance

92% First Time Fix Rate

92% of issues are resolved on the first attempt, meaning our expert team quickly diagnoses and fixes problems. This significantly reduces downtime, keeps your operations running smoothly, and lets your team focus on what matters most

4 Hour Response Time

With an average response time of under 4 hours, you can rely on fast, consistent support whenever an issue arises. Our team acts quickly to assess and prioritise your request, helping to minimise disruption and keep your business running smoothly.

96% of SLA’s Hit

With 96% of SLA targets met, you can trust that your requests are handled on time and to the standard you expect. This reliability helps prevent downtime and keeps your business moving without interruption.

Field Service Technicians

Security
Cleared
Highly Trained Engineers
Decades Of Experience
Multi-Tech Expertise
Multi-Vendor Support

Our Latest Reviews

Bruno CarvalhoGroup I.T. Manager

What truly sets FUTERA apart is the remarkable speed and quality of their customer support! While our interactions with support are infrequent, when assistance is required, their team has demonstrated an unparalleled level of responsiveness and expertise.

Yen LuongBusiness Manager

I recently had the pleasure of partnering with FUTERA and the experience exceeded expectations. From the outset, the level of professionalism and dedication to client satisfaction was evident. What truly sets FUTERA apart was their commitment to going above and beyond!

Steve GwilliamBusiness Owner

FUTERA’s service from start to finish was impeccable, they kept you up to date with all the steps along the way. The installation technician on the day of install knew his product inside out. I managed to get it all configured to our Active Directory without any issues. Keep up the good work!

MedtronicI.T. Manager

From the first contact, a number of years ago through to now, the service we’ve received from FUTERA has been first-rate. They supply and manage 650+ remote workers with a managed print service ensuring they always have access to support and consumables whenever they need it. It’s taken a big overhead away from our I.T. department and saved us a lot of money in the process too.

MOD PartnerI.T. Supplier Manager

FUTERA took over from our previous MPS supplier and have been a revelation. They look after our sites all over the country, some in extremely remote locations and provide an excellent service. We have a heavy focus on security and they always adhere to our processes. I wouldn’t hesitate in recommending them to any security-conscious organisation!

Nuffield HealthI.T. Director

We have worked with FUTERA over the last 4 years to transform our ageing and disparate printer estate. We’ve consolidated down from 8 or 9 suppliers to FUTERA and couldn’t be happier with our choice. They have been incredible auditing our 134 UK locations and deploying our choice of new hardware and secure printing solution, whilst providing continual support services.

Clifford FernandesSchool I.T. Director

I’m so impressed with the features, quality and cost of my new print solution for my school. Just loving the new features in papercut, full support for office 365 and all the booklet features. The installation was so smooth. Colin took care of everything for me, he helped me plan out a great solution, had his team install them all and even provided a team of trainers for my staff. I’ve got the best print solution now!

Lynne ScarfeMedical Centre

FUTERA installed and maintain all our printers and copiers at our Medical Centre. The installation was trouble free due their careful pre-planning with little disturbance to Practice staff and professionally undertaken. Maintenance has also been trouble free and toner deliveries received in a timely manner. Highly recommend.

Level DistortionManager

I have been dealing with FUTERA for many years now and have taken them from company to company with me, I trust them to tell me the best solution for the current scenario, explaining all the relevant pro’s & con’s along the way. I have dealt with delivery drivers, installation engineer’s and account managers (to name a few) and they are all very courteous, knowledgeable, friendly, professional and VERY willing to help.

Rebecca Slattery-KavanaghManager

FUTERA made the process of converting to a managed print service unbelievably painless and smooth. Meetings were concise and as brief as needed, communication excellent, potential cost and time savings to the practice significant and everything was extremely professional. On the two days where old printers were disconnected and new printers installed everything went extremely smoothly.

Laurence DuffellSt Wilfrid’s Hospice - IT

St Wilfrid’s Hospice, Chichester and FUTERA have worked very hard to provide the Hospice with a first class output solution. The mix of quality reprographics machines such as the Konica Minolta Bizhub C368 combined with the HP PageWide E58650 range and in conjunction with PaperCut is the perfect solution. Costs effectiveness with quality and security.

Dale GrimesManager

Paul M consistently delivers a 5-star service when servicing our scanner. He not only ensures everything runs smoothly but also provides valuable advice on maintaining the equipment for optimal performance. His professionalism and expertise are greatly appreciated.

Anita ChewWard Manager

Paul N came to fix our printer. He was friendly and approachable. He listened to my explanation and explained what to look for if it happens again. He also popped in unexpectedly while he was in the hospital working in a different department, just to check everything was still OK. Great service.

“Too often we speak with organisations that feel locked into poor service from their print provider. When support falls short, businesses need a partner who can step in quickly, stabilise the environment and restore the level of service they should expect.”

Lee Manning – FUTERA CEO

About FUTERA

What we can help with?

Devices not supported

When your devices reach end-of-support, FUTERA ensures your business is not left behind. Our team offers support solutions to extend the life and performance of your equipment.

No response from current provider

Tired of chasing your provider for answers? FUTERA provides proactive support and quick response times to keep everything running smoothly.

Toner or supply issues

Running low on toner or struggling with suppliers? FUTERA ensures you always have the essentials you need, exactly when you need them.

Mixed or unmanaged fleets

A mixed and unmanaged fleet can lead to inefficiencies and rising costs. FUTERA helps you take control with clear and expert management.

Contract or lease uncertainty

Unsure about your current contracts or device leases? FUTERA provides clarity and flexible solutions so you can make confident decisions.

Speak to the FUTERA team

Complete the form on the right and one of our specialists will contact you for a FREE printer fleet health check!

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This field is for validation purposes and should be left unchanged.

Contact Us

Need to speak to someone now?

0330 179 0291

Or complete the form below and our team will get back to you as quickly as possible.

Select how we can help from: